FAQ

How soon will my order ship?

Orders will ship within 3-5 business days via USPS First Class in most cases. You will receive a tracking number once your order ships.

What payment methods do you accept?

We accept all major credit cards and Paypal.

Where are your products made?

Every product is illustrated and designed by Steph. All products are sourced and printed in the US, and every product is quality checked by us before we package and ship.

When is the next pop-up shop?

We host seasonal pop-up shops to sell our stationery products directly to consumers. These will take place in summer, autumn, and early spring. The best way to keep up with new products is by
subscribing to our newsletter for reminders of the next pop-up shop.

What is your return policy?

Damaged or incorrectly shipped items may be refunded or exchanged.

Please notify us of any damaged or incorrect items within 5 business days of
receiving your order. Other returns or exchanges are not accepted.

Can I cancel an order?

Orders must be cancelled with 1 business day. Please contact us to cancel your order.

Do you offer expedited shipping?

Sorry but at this time, all orders ship via USPS First Class.

Do you offer international shipping?

Sorry again but right now we're only shipping within the US.

Can I order wholesale?

Yes, you can order wholesale through our Faire shop.

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